Intake · Triage · Documentation
Less admin,
more care.
A clinical workflow system that runs intake, triage and documentation in the background of the visit — returning ~2 hours a day per clinician to patient care.
§ The Core
How it works,
in three moments.
Start the consultation
The clinician opens VitalGen and begins a new session in a couple of clicks. Chooses which data to capture — no workflow change.
Capture in real time
The VitalGen device follows the conversation, organising what's said and extracting the clinical context as it happens.
Structured record, auto-filed
At the end of the visit, forms are filled and the record is sent to your system in the exact structure you require.
The difference
Where the documentation hour goes.
Illustrative. Based on pilot clinic workflows · April 2026
§ Architecture
Everything stays
inside the clinic.
A small recording device in each cabinet talks to one central server you own. Speech-to-text and clinical reasoning run on that server — patient conversations never leave your premises.
mTLS · no internet
§ Compliance & trust
Built to pass
the audit.
Clinic-grade software needs clinic-grade paperwork. VitalGen ships with the frameworks your compliance officer already knows, plus the architecture to back them up.
Administrative, physical and technical safeguards for PHI — including access control, audit trails, and Business Associate terms.
Lawful basis, data-subject rights, data-minimisation and a default EU-only footprint — on-prem makes this trivially enforceable.
Our development, build and support processes are certified against the full ISO 27001:2022 controls. Renewed annually.
Every outgoing record maps cleanly to FHIR R4 resources — plug into your EHR without a translation layer.
The guarantees behind the logos
Certification is a floor, not a ceiling. Here's what the architecture actually gives you.
Patient conversations and notes live on a server in your clinic. There is no cloud bucket to breach because there is no cloud.
mTLS between recording devices and Core; AES-256 at rest; hardware-backed keys. Rotating without downtime.
Per-clinician identity, role-based permissions on records, SSO via SAML/OIDC against your existing directory.
Every access and every model inference is logged with hash-chaining. Exportable for internal or regulator review.
No third-party transcription API, no LLM vendor in the loop. Fewer parties, fewer DPAs, fewer places a leak can start.
Retention policies per record type, patient-request deletions, and an air-gap mode for sensitive specialties.
DPA, pen-test reports, SBOM, data-flow diagrams — available under NDA for evaluating clinics.
§ Implementation
From first call
to first patient.
§ FAQ
Answers for
the compliance officer.
The questions clinic owners, IT leads and reviewers ask us most. If yours isn't here, we're one email away.
Start Reducing Your
Costs Today
Contact Us so we can review your case and pick the most optimal setup for you so you can start reducing costs from day one.